Refund Policy

Refund Policy

Holiday Return Deadline
For gifts ordered between November 16 and December 16, you must start the return process by January 16.

General Return Policy
For physical items, you have 14 days from the date you receive the item to return it.

Shipping charges are non-refundable and we are not responsible for any restocking costs.

To return an item, please email suw869982@gmail.com with your order number and reason for return. Items returned without a prior request for return will not be accepted.

Once your return is received and inspected, we will notify you and let you know if your refund has been approved. If approved, you will automatically be refunded to your original method of payment. Keep in mind that it may also take some time for your bank or credit card company to process and post the refund.

Damages and Issues
Please inspect your order when you receive it and contact us immediately if the item is defective, damaged or you received the wrong item so we can assess the problem and correct it.

Exclusions/Non-Returnable Items
All pattern sales are final. No refunds are offered after checkout.